If items ordered are in stock, they will be shipped within 3 business days. All
items ordered which are not in stock will be placed on back-order and shipped
as soon as available. If you require delivery by a certain date, please indicate
this on your order and we will make every effort to accommodate your request.
Shipping charges are based on the actual UPS/mail costs plus a nominal handling
We only shup to the US within the contiguous 48 states.
Shipping & Handling Fees:
|$ 0.00|| - ||$ 6.99|| ...
|$ 7.00|| - ||$ 24.99|| ...
|$ 25.00|| - ||$ 49.99|| ...
|$ 50.00|| - ||$ 74.99|| ...
|$ 75.00|| - ||$ 99.99|| ...
|$100.00|| - ||$149.99|| ...
|$150.00|| - ||$299.99|| ...
|$300.00|| - ||& over|| ...
If you would like, you may mail your order to:
It is important that you provide all information requested on the order form. Please include a phone number in case we have any questions about your order.
2479 Sheridan Blvd
Edgewater, CO 80214
Please refer to shipping information for the appropriate charges if you mail in
your order. If you are a Colorado resident, please add 3.5% sales tax in addition
to shipping charges. For mailed orders, we accept: check, money order, Visa, Mastercard,
and Discover. U.S. dollars only, please! Return check charge: $20
Phone/Fax orders to:
888-661-DOLL (toll free-orders only) or
Prices are subject to change without notice. Merchandise with nominal price
increases will be shipped at prevailing prices. Customer will be advised
if major price changes should occur.
303-233-3006 10 a.m. - 5 p.m. Wednesday-Friday (Mountain Time), 10 a.m. -
3 p.m. Saturday
Return & Exchange Information
We want you (and your dolls!) to be pleased with the items you have ordered.
Customers are offered a money-back satisfaction guarantee ONLY if merchandise
is returned within 30 days of shipment. Please include a copy of the shipping
document stating why the item is being returned and if you would like an
exchange or refund.
Patterns are not returnable unless defective - and then for replacement only.
Shipping and handling charges are not refunded on returned items. Items must be
returned to us postpaid (insure it for your own benefit); CODs will not be accepted.
Returned merchandise must not be used or altered in any way. If an returned item
is in perfect condition and can be resold but must be repackaged, a 10% restocking
fee will be charged.
Damaged Shipments or Errors on Invoice:
Sometimes merchandise is damaged in shipping and once in a while, we make a mistake
and pull the wrong item. If you should receive your order and it has been damaged
in some way or we have goofed, PLEASE call us immediately. Have your invoice copy
available. DO NOT SHIP DAMAGED OR WRONG MERCHANDISE BACK WITHOUT CALLING US FIRST!!.
Returns/exchanges should be sent to:
2479 Sheridan Blvd.
Edgewater, CO 80214